FAQ

Frequently Asked Questions

Are your products authentic?

Yes, 100%. We source all our products directly from authorized distributors and official brand representatives. Every product is genuine, properly sealed, and comes with full manufacturer integrity. We never sell counterfeit or expired items.

Do you ship across Egypt?

Yes! We ship to all cities and governorates across Egypt. Delivery typically takes 2-5 business days depending on your location. Cairo and Giza orders may arrive faster.

What payment methods do you accept?

We accept Cash on Delivery (COD) across Egypt, as well as online payment options. For more details, feel free to contact us via WhatsApp.

Can I return a product?

We accept returns within 7 days of delivery if the product is unopened and in its original condition. For damaged or incorrect items, please contact us immediately and we will resolve it promptly.

How do I know which supplement is right for me?

We recommend consulting the product descriptions and usage guides on each product page. If you need personalized advice, reach out to us on WhatsApp and our team will be happy to guide you based on your goals.

Are these supplements safe?

All products we carry are from reputable international brands that comply with safety and quality standards. However, we always recommend consulting with a healthcare professional before starting any supplement regimen, especially if you have pre-existing health conditions.